Campus Receptionist & Visitor Concierge (Part-Time)

Houston City College; Houston (TX); On-site; USD 21,000 - 28,000; Part time

Job summary

Houston Community College's Stafford Campus is seeking a part-time Reception Assistant to greet visitors, answer calls, and provide directions in a diverse campus environment. You will operate a multi-line phone system, relay information, and support front-office duties under supervision.

This role emphasizes courteous service and accurate information to students, staff, and guests. The ideal candidate has a high school diploma and at least one year of related experience, friendly communication

Qualifications

• High school diploma or equivalent required.
• One (1) year of related experience required; two (2) years preferred.
• Prefer switchboard experience.

Responsibilities

• Answer and transfer telephone calls, handling multiple lines.
• Provide information clearly and concisely to callers.
• Provide excellent customer service to all callers and visitors.
• Provide current and correct information to visitors and callers.
• Provide students with general information about registration, financial aid, testing, counseling, etc., and refers students to appropriate person or department.
• Greet visitors and direct them to appropriate personnel or department; and
• Maintain and update phone list for college offices and departments.

Skills

Excellent communication skills

Knowledge of schedule, catalog, events

Knowledge of all telephone functions

Ability to listen

Customer service skills

Neat personal appearance

Education

High school diploma or equivalent

Job description

Houston Community College's Stafford Campus is seeking a part-time Reception Assistant to greet visitors, answer calls, and provide directions in a diverse campus environment. You will operate a multi-line phone system, relay information, and support front-office duties under supervision.

This role emphasizes courteous service and accurate information to students, staff, and guests. The ideal candidate has a high school diploma and at least one year of related experience, friendly communication