Campus Reception & Information Desk Assistant

Houston City College; Houston (TX); On-site; USD 16,531 - 22,041; Part time

Job summary

Houston Community College is seeking a part-time Reception Assistant - NW Campuses to handle a multi-line phone system, provide information, and assist visitors in a courteous manner. Under supervision, perform basic front office duties and support campus operations.

The role emphasizes excellent customer service, knowledge of college events, and the ability to refer students to the correct department for registration, financial aid, testing, and counseling.

Qualifications

• Excellent communication skills, including phone handling.
• Customer service skills to assist callers and visitors.
• Ability to listen and provide accurate information.
• Maintain a neat personal appearance as front desk representative.

Responsibilities

• Answer and transfer telephone calls on a multi-line system.
• Provide information and directions to callers and visitors.
• Greet visitors and direct them to the appropriate department.
• Maintain and update phone lists for college offices.

Skills

Excellent communication skills

Customer service skills

Attention to detail

Neat personal appearance

Education

High school diploma or equivalent

Job description

Houston Community College is seeking a part-time Reception Assistant - NW Campuses to handle a multi-line phone system, provide information, and assist visitors in a courteous manner. Under supervision, perform basic front office duties and support campus operations.

The role emphasizes excellent customer service, knowledge of college events, and the ability to refer students to the correct department for registration, financial aid, testing, and counseling.