Campus Operations & Safety Lead

Crossover; New York (NY); On-site; USD 77,000 - 104,000; Full time

Job summary

Alpha is opening new campuses and seeks a Campus Coordinator to own the operational heartbeat of the campus. This on-site role ensures safe, smooth, and efficient operations, coordinating communications, safety, facilities, and day-to-day tech administration.

You will interact with parents, students, and staff, resolve issues on site, support onboarding, manage devices, and act as the on-site Google Administrator to keep technology running.

Qualifications

• Bachelor's Degree in any field.
• At least 1 year of experience in office coordination, facilities support, site operations, or a similar operational role.
• Comfort with basic technology troubleshooting, device management, and account administration.
• Strong communication skills with the ability to engage parents, staff, students, and vendors professionally.
• Demonstrated comfort building warm, trusted relationships with children and families in an on-campus role.
• Ability to independently own campus operations and make sound decisions across safety, facilities, logistics, communication, and basic technology in a lean environment.
• Strong service orientation, emotional intelligence, and calm judgment under pressure.
• Available to work in-person in one of our campuses: Greenwich, CT; Boston, MA; Boca Raton, FL; South Bay, CA; Santa Monica, CA - or willing to relocate.
• Authorized to work in the United States without visa sponsorship

Responsibilities

• Acting as the central point of contact for parents, students, and staff, ensuring clear, timely, and professional communication.
• Managing campus safety operations, including access control, health incidents, drills, documentation, and parent communication.
• Overseeing daily campus operations such as attendance processes, facilities coordination, transportation, and office logistics.
• Supporting onboarding and training for new staff to ensure smooth integration into campus operations.
• Managing student devices and campus technology, acting as the primary on-site tech liaison and Google Administrator.

Skills

Communication

Safety awareness

Facility operations

Problem solving

Customer service

Education

Bachelor's Degree

Tools

Google Administrator

Job description

Alpha is opening new campuses and seeks a Campus Coordinator to own the operational heartbeat of the campus. This on-site role ensures safe, smooth, and efficient operations, coordinating communications, safety, facilities, and day-to-day tech administration.

You will interact with parents, students, and staff, resolve issues on site, support onboarding, manage devices, and act as the on-site Google Administrator to keep technology running.