Campus Operations & IT Support Assistant

Bay Path University

Longmeadow (MA)

On-site

USD 24,796 - 33,062

Part time

14 days+

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Job summary

Bay Path University’s Health Science Center is seeking a part-time Business Assistant to support IT and front-office operations two days per week (14 hours). You will handle switchboard duties, set up classrooms with IT equipment, assist faculty and students, and assist in campus operations across locations.

The role requires strong communication, discretion with confidential information, and flexibility for after-hours coverage as needed.

Qualifications

High School graduate or GED.

Responsibilities

Oversee and support the daily operations of the HSC
Receive and transfer telephone calls on the HSC’s main switchboard efficiently and accurately to the appropriate staff or faculty member in a professional and pleasant manner.
Start computers and set up technology and presentation equipment in all related classrooms before each class, and ensure that computers and related IT equipment are operational, especially in high-tech rooms if needed.
Provide IT assistance as needed throughout the shift.
Provide excellent customer service to students, faculty, and staff.
Be familiar with all facets of the HSC facility and its operations and provides general supervision and support of the facility.
Communicate with Campus Public Safety and 911 when needed.
Assist with maintaining the smooth operation of the HSC facility, including monitoring IT equipment with the ITS department.