Campus Life Finance & Reservations Lead

Stony Brook University; Stony Brook (NY); On-site; USD 64,000 - 78,000; Full time

Job summary

Stony Brook University’s Division of Student Affairs is seeking a Campus Life Centers Billing Administration Specialist to lead financial and operational efforts for venues, driving revenue recovery and supervising student staff.

The role reports to the Assistant Director for Event Services and focuses on billing, reservations, customer service, and continuous assessment of service quality within Campus Life Centers.

Qualifications

• Bachelor’s degree (foreign equivalent or higher) is required.
• Three years of progressively responsible full-time administrative experience.
• Experience with financial planning, budget management and/or reconciliation.
• Experience supervising staff (student experience will be considered).
• Experience with Microsoft Office Suite and/or Google Workspace.

Responsibilities

• Lead accounts payable/receivable and manage billing operations with timely invoicing and tracking.
• Maintain an accurate reservations system and coordinate facility bookings and user needs.
• Supervise student staff; design and deliver unit-wide training on customer service and policies.
• Identify and execute business development opportunities to increase bookings and non-tuition revenue.
• Distribute and analyze satisfaction surveys, generate reports on utilization and revenue; support strategic planning.
• Participate in committee work and department initiatives; support events and campus stakeholders.

Skills

Budget management

Staff supervision

Administrative experience

Customer service mindset

Operational coordination

Education

Bachelor’s degree (foreign equivalent or higher)

Three years of admin experience

Tools

Microsoft Office Suite

Google Workspace

SUNY BI or equivalent financial systems

Job description

Stony Brook University’s Division of Student Affairs is seeking a Campus Life Centers Billing Administration Specialist to lead financial and operational efforts for venues, driving revenue recovery and supervising student staff.

The role reports to the Assistant Director for Event Services and focuses on billing, reservations, customer service, and continuous assessment of service quality within Campus Life Centers.