Campus IT Support Specialist - Desktop & Classroom Tech

NC State University; Raleigh (NC); On-site; USD 57,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Retirement Programs

Paid Time Off

Job summary

NC State University in Raleigh is seeking an IT Client Support Professional to deliver comprehensive desktop and endpoint computing support for faculty, staff, and students within the College of Natural Resources. The role covers Windows, Mac, and limited Linux environments, ensuring classroom, lab, and conference spaces run reliably.

The ideal candidate will have a two-year IT background and an Associate’s degree in Computer Science or Information Technology, with strong customer service and

Qualifications

• Associate’s degree in Computer Science, Information Technology, or related discipline and two years of experience in IT field.
• Experience supporting Windows, Mac, and Linux in classroom and lab settings.
• Strong customer service and communication skills.
• Familiarity with enterprise applications and university-supported technologies.

Responsibilities

• Provide desktop and endpoint computing support for faculty, staff, and students.
• Install, configure, deploy, and troubleshoot software and hardware.
• Support instructional technology in classrooms and labs.
• Assist with asset management and system imaging.
• Contribute to IT projects and service improvements.

Skills

Customer Service

Windows

Mac

Linux

End-user Support

Education

Associate’s degree in Computer Science/Information Technology

Tools

Device management tools

Job description

NC State University in Raleigh is seeking an IT Client Support Professional to deliver comprehensive desktop and endpoint computing support for faculty, staff, and students within the College of Natural Resources. The role covers Windows, Mac, and limited Linux environments, ensuring classroom, lab, and conference spaces run reliably.

The ideal candidate will have a two-year IT background and an Associate’s degree in Computer Science or Information Technology, with strong customer service and