Campus IT Support Assistant - Work Study

Missouri State University; Springfield (MO); On-site; USD 20,664 - 22,041; Part time

Job summary

Missouri State University is seeking a Technical Support Assistant for the Springfield campus. This federal Work Study position supports the division of Community and Global Partnerships, Office of Global Education and Engagement, and related offices with IT tasks.

You'll assist with hardware, printing, network and software setups; provide troubleshooting and diagnostic testing in offices, classrooms and conference rooms; support devices in learning spaces; and perform additional duties as

Qualifications

• Computer proficiency with hardware, software and office equipment.
• Strong customer service skills.
• Ability to multitask and handle multiple requests.
• Attention to detail.
• Strong organization, punctuality and reliability.
• Ability to work with individuals from diverse backgrounds.

Responsibilities

• Provide IT support for the division, including hardware, printing, network and software setups.
• Troubleshoot and perform diagnostic testing of offices, classrooms and conference rooms.
• Support devices in classrooms and conference rooms and provide facility support as required.
• Assist with other duties as assigned.

Skills

Computer proficiency

Customer service

Multitasking

Attention to detail

Organization

Diversity awareness

Tools

Website development

Social media marketing

Job description

Missouri State University is seeking a Technical Support Assistant for the Springfield campus. This federal Work Study position supports the division of Community and Global Partnerships, Office of Global Education and Engagement, and related offices with IT tasks.

You'll assist with hardware, printing, network and software setups; provide troubleshooting and diagnostic testing in offices, classrooms and conference rooms; support devices in learning spaces; and perform additional duties as