Technical Support Assistant - Work Study - Community and Global Partnerships

Missouri State University; Springfield (MO); On-site; USD 20,664 - 22,041; Part time

Job summary

Missouri State University is seeking a Technical Support Assistant for the Springfield campus. This federal Work Study position supports the division of Community and Global Partnerships, Office of Global Education and Engagement, and related offices with IT tasks.

You'll assist with hardware, printing, network and software setups; provide troubleshooting and diagnostic testing in offices, classrooms and conference rooms; support devices in learning spaces; and perform additional duties as

Qualifications

• Computer proficiency with hardware, software and office equipment.
• Strong customer service skills.
• Ability to multitask and handle multiple requests.
• Attention to detail.
• Strong organization, punctuality and reliability.
• Ability to work with individuals from diverse backgrounds.

Responsibilities

• Provide IT support for the division, including hardware, printing, network and software setups.
• Troubleshoot and perform diagnostic testing of offices, classrooms and conference rooms.
• Support devices in classrooms and conference rooms and provide facility support as required.
• Assist with other duties as assigned.

Skills

Computer proficiency

Customer service

Multitasking

Attention to detail

Organization

Diversity awareness

Tools

Website development

Social media marketing

Job description

Technical Support Assistant - Work Study - Community and Global Partnerships

Position Title: Technical Support Assistant - Work Study - Community and Global Partnerships

Student Status

Student Status: Work Study Required – You must be a Federal Work Study Recipient to hold this position.

Work Location

Work Location: Springfield Campus

Department

Department: International Programs

Hiring Range

Hiring Range: $15.00 – $16.50 per hour

Sponsorship Information

Applicants must be currently authorized to work for any employer in the United States on a full‑time basis. This position is not eligible for work‑visa sponsorship.

Department/Employer Operating Hours

8:00 am – 5:00 pm

Hours per Week

6–15 hours per week

Description of Primary Duties

Provide IT support for the division of Community and Global Partnerships, including the Office of Global Education and Engagement; assist with hardware, printing, network, and software setups; provide troubleshooting and diagnostic testing of offices, classrooms, and conference rooms; support devices in classrooms and conference rooms; provide facility support as required; and other duties as assigned.

Required Qualifications

• Computer proficiency and familiarity with computer hardware, software, and general office equipment used in university offices
• Customer service skills
• Ability to multitask and handle multiple requests at once
• Attention to detail
• Organization, punctuality and reliability
• Must be able to work well with individuals from diverse backgrounds and other cultures

Additional Qualifications

• Experience with website development preferred
• Experience with social media marketing preferred

Non‑Discrimination Statement

Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non‑discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.

This policy shall not be interpreted in a manner that violates the legal rights of religious organizations or military organizations associated with the Armed Forces of the United States of America.

The University maintains a grievance procedure incorporating due process available to any person who believes they have been discriminated against. Missouri State University is an Equal Opportunity employer. Inquiries concerning the complaint/grievance procedure related to discrimination on the basis of a protected class, including sexual harassment and sexual assault, or compliance with federal and state laws and guidelines, should be addressed to the Director, Office for Institutional Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, [e-mail], 417‑836‑4252.

Open Date

07/17/2026

Close Date

11/07/2026

Posting Number

20260081STU

Required Documents

• Resume
• Work Study Award Letter (Student)

Optional Documents

• Cover Letter
• Letter of Recommendation – 1 (Non‑confidential)

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Are you a current Missouri State University Student?
  • Yes
  • No
• How many credit hours are you currently enrolled in?

  (Open Ended Question)

• What is your major?

  (Open Ended Question)

• What is your cumulative GPA?

  (Open Ended Question)

• Do you have any other work experience you feel is relevant to this position?

  (Open Ended Question)

Contact Information

If you have questions:
Office of Human Resources
(t) 417‑836‑5102
Monday – Friday
8 a.m. – 5 p.m.

If you have student employment questions:
Student Employment Services
(t) 417‑836‑5627
Monday – Friday
8 a.m. – 5 p.m.