Campus IT Specialist — Helpdesk & Lab Support

Sheridan College

Nebraska

On-site

USD 22,000 - 33,000

Full time

14 days+

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Paid time off

Retirement contributions

Health insurance for employees and/or家

Tuition reimbursement options

Additional employee benefits

Job summary

The Computer Specialist at Northern Wyoming Community College District provides essential support for computer labs and sub-enterprise networks. You will install, operate and maintain systems, troubleshoot connectivity and hardware issues, and assess software/hardware options to meet campus needs.

You will also coordinate with the IT department and users to deliver technical assistance under minimal supervision, supporting classroom VDIs and ensuring reliable operations across multiple locations.

Qualifications

Associate degree or one year of experience in desktop or helpdesk support.
Candidate must be legally authorized to work in the United States without current or future employer sponsorship. Visa sponsorship is not available for this position

Responsibilities

Performs basic and routine installation, operation and maintenance of computer systems for extensive computer labs and sub-enterprise network operations; troubleshoots network, communications and video systems; researches and evaluates software, hardware and peripheral purchase options; installs and maintains sub-enterprise physical data plant; acts as liaison between Information Technologies and the Institution by providing basic and routine level technical support while working under minimal supervision.
Reports To Technical Director
percentage duties and other details described in the job duties section may include: assisting with Virtual Desktop Infrastructure in classroom settings; responding to system failures to restore operation; providing user training and documentation.