Campus IT Desktop Support & AV Specialist

Belmont College; Ohio; On-site; USD 42,000 - 62,000; Full time

Job summary

Belmont College in Ohio is seeking a Desktop Support Technician to deliver tier-1 and tier-2 IT assistance across campus under the Director of IT. You will ensure that desktop hardware and software, peripherals, and communications run smoothly to support administration, instruction, and student success.

Responsibilities include maintaining Windows and MacOS environments, Office 365, Canvas access, VOIP telephony, and classroom AV; you will also manage user accounts, security, and provide clear

Qualifications

• Technical fluency in Windows OS, MacOS, Office, and VOIP telephony.
• Associate degree in CIS/IT or related field preferred or certifications.
• Experience in higher education or enterprise IT support preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Provide tier-1 and tier-2 desktop support campus-wide.
• Install and maintain Windows/MacOS and Office software.
• Assist with Canvas, MyBelmont Campus Portal, and Outlook access.
• Manage user accounts and password resets.
• Support VOIP telephony and classroom AV.
• Document issues and maintain equipment inventory.
• Coordinate with staff, faculty, students, and vendors.

Skills

Windows OS

MacOS

Office Suite

Office 365

VOIP systems

Canvas LMS

Azure AD

Windows Server

Active Directory

End-user support

Education

Associate degree in CIS/IT or related field

Tools

Print vendor management

Job description

Belmont College in Ohio is seeking a Desktop Support Technician to deliver tier-1 and tier-2 IT assistance across campus under the Director of IT. You will ensure that desktop hardware and software, peripherals, and communications run smoothly to support administration, instruction, and student success.

Responsibilities include maintaining Windows and MacOS environments, Office 365, Canvas access, VOIP telephony, and classroom AV; you will also manage user accounts, security, and provide clear