Campus IT Support Specialist: Moodle & Office 365

Valley-College; Fairlawn (OH); On-site; USD 28,000 - 41,000; Full time

Job summary

Valley-College seeks an IT Support Specialist to provide hands-on technical support for students, faculty, and staff across Cleveland and Fairlawn campuses. The role emphasizes Moodle LMS, Windows OS, Office 365 administration, and basic networking, with responsibilities spanning device imaging, printers, and campus wifi issues.

You will diagnose hardware and software problems, manage laptop deployments, and support onboarding for new staff and students.

Qualifications

• Associate degree in IT or related field preferred.
• Experience supporting educational environments or campuses is desirable.
• Familiarity with Moodle LMS and student information systems is a plus.
• Strong troubleshooting and customer service skills required.

Responsibilities

• Diagnose and resolve hardware, software, and connectivity issues.
• Support daily campus technology needs to enable a student-centered learning environment.
• Maintain and upgrade computer systems, laptops, and printers.
• Assist with Moodle, Office 365 administration, and network troubleshooting.
• Provide training and support for staff, faculty, and students.

Skills

LMS support

Windows OS

Office 365

Networking basics

Printer management

Communication

Education

Associate degree in IT

CompTIA A+

CompTIA Network+

Microsoft 365 certification

Tools

Moodle

Office 365

Printer management software

Job description

Valley-College seeks an IT Support Specialist to provide hands-on technical support for students, faculty, and staff across Cleveland and Fairlawn campuses. The role emphasizes Moodle LMS, Windows OS, Office 365 administration, and basic networking, with responsibilities spanning device imaging, printers, and campus wifi issues.

You will diagnose hardware and software problems, manage laptop deployments, and support onboarding for new staff and students.