Campus Instructional Services Technician

El Paso Community College; El Paso (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

El Paso Community College seeks a versatile support specialist to provide technical and instructional support to faculty, staff, and students across the college district. Daily operations include print shop, secretarial, photocopying, word processing, mail distribution, and related services on campus.

The role requires an Associate’s degree and two years of related experience, plus strong interpersonal and organizational skills, problem solving, and effective communication.

Qualifications

• Associate’s degree and two years of related experience (or equivalent combination) required.
• Transcript showing required education must be submitted.
• Ability to work flexible schedules including evenings and weekends.
• Strong interpersonal and organizational skills.
• Effective problem solving skills.
• Ability to work independently.
• Effective written and oral communication skills.
• Ability to establish cooperative working relationships within the department and with customers.
• Proficient in math and computer skills.

Responsibilities

• Provide technical and instructional support to faculty, staff, and students across the college district.
• Handle walk-ins and photocopying requests; maintain copiers.
• Prepare word processing work and graphics for faculty requests.
• Distribute mail and manage mailboxes; track packages and logs.
• Respond to inquiries and route calls; set up mail folders per semester.
• Operate, maintain, and repair auxiliary equipment and report major issues.
• Assist training of new staff and lead when supervisor is absent.
• Perform other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Problem solving

Written and oral communication

Independent work

Flexibility (evenings/weekends)

Customer service

Math and computer skills

Education

Associate’s degree

Job description

El Paso Community College seeks a versatile support specialist to provide technical and instructional support to faculty, staff, and students across the college district. Daily operations include print shop, secretarial, photocopying, word processing, mail distribution, and related services on campus.

The role requires an Associate’s degree and two years of related experience, plus strong interpersonal and organizational skills, problem solving, and effective communication.