Campus Housing Operations Specialist

GRAND CANYON UNIVERSITY; Phoenix (AZ); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Education Tuition Discount Program

Free on-site gyms

11 paid holidays

Job summary

Grand Canyon University in Phoenix is seeking a Housing Operations Coordinator to manage housing reservations, logistics, and related processes for on-campus living. The role emphasizes customer service, process efficiency, and data integrity across multiple student groups.

The position requires a Bachelor’s degree, flexibility for occasional after-hours work, and adherence to the university’s mission and policies.

Qualifications

• Bachelor’s degree from a regionally accredited institution.
• Must occasionally work outside of normal business hours including evenings, weekends, and holidays (minimal and is scheduled ahead of time).
• Must pass pre-employment background investigation.
• Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Responsibilities

• Coordinate housing for all students for all semesters including planning and implementation, efficiently coordinating, and overseeing all logistics and ensure other departments are notified in a timely manner to ensure living areas are readied.
• Act as representative for student specialty groups and coordinate housing services to meet specific needs including early arrival/late stay, audits, etc.
• Build and cultivate relationships with University representatives and uphold customer service standards in communications with students, parents and staff.
• Collect, maintain, update and track student housing data, ensuring data integrity and preparing reports.
• Establish and maintain processes for early arrivals/late stays for each term, including communications and marketing materials.

Skills

Customer service

Detail oriented

Process improvement

Data reporting

Education

Bachelor’s degree

Tools

Housing Portal

Job description

Grand Canyon University in Phoenix is seeking a Housing Operations Coordinator to manage housing reservations, logistics, and related processes for on-campus living. The role emphasizes customer service, process efficiency, and data integrity across multiple student groups.

The position requires a Bachelor’s degree, flexibility for occasional after-hours work, and adherence to the university’s mission and policies.