Campus Admissions Counselor – On-Campus Housing & Tuition

Grand Canyon University Inc.; Phoenix (AZ); On-site; USD 36,000 - 44,000; Full time

Job summary

Grand Canyon Education is hiring on-campus in Phoenix, AZ for an entry-level Associate Counselor as part of the Graduate Development Program. You will train, be mentored, and gain hands-on experience in student success, admissions, enrollment management, and higher education leadership.

As a primary contact for prospective and newly enrolled students, you will guide them through the admissions process, discuss program options, and help students navigate tuition and payment choices while

Qualifications

• Bachelor's degree completed within the last two years.
• Prior internship, campus leadership, customer service or related experience preferred.
• Interest in professional development and career growth.
• Experience in higher education or learning environment is a plus.

Responsibilities

• Contact online prospects by telephone to inform them about programs.
• Provide necessary steps for prospective to receive a pre-evaluation.
• Represent GCU as an educated advisor, familiar with higher education, and assist students through their decision-making process.
• Share knowledge of University processes and procedures for admission, transfer credit evaluation, etc.
• Stay up to date on policy and procedural changes, incorporating those changes into daily operations as established by the University's Employee Development department and Management.
• Determine if the University has a program that will meet the prospect’s needs by listening, probing, recognizing and considering the needs of the prospect and GCU's degrees.
• Appropriately guide each prospect to a program that will meet the prospect’s needs and answer any questions they may have about program requirements, transfer credits, admission guidelines, etc.
• Participate in ongoing mentorship programs and leadership preparation courses.
• Communicate GCU's values, benefits and differentiating features to prospects in a professional and academically-oriented manner.
• Discuss payment options and answer questions to help the student make an informed decision about how to pay for school.
• Serve as the primary point of contact to a student who is interested in applying to the University.
• Accurately share university expectations to ensure the long-term success of enrolled students.
• Communicate and help students use the services GCU provides to help them progress through the program.
• Maintain professional demeanor with all internal and external stakeholders, communicating appropriately with all parties.
• Monitor student activity in the classroom and other established benchmarks to ensure academic progression.
• Achieve daily, weekly and monthly goals, as defined by supervisor and department objectives.
• Adhere to all regulatory compliance guidelines, such as FERPA and DNC requirements.
• Proficient in MS Office Suite.

Education

Bachelor's Degree from Grand Canyon University acquired within the last two years

Tools

MS Office Suite

Job description

Grand Canyon Education is hiring on-campus in Phoenix, AZ for an entry-level Associate Counselor as part of the Graduate Development Program. You will train, be mentored, and gain hands-on experience in student success, admissions, enrollment management, and higher education leadership.

As a primary contact for prospective and newly enrolled students, you will guide them through the admissions process, discuss program options, and help students navigate tuition and payment choices while