Campus Health Front Desk & Scheduling Clerk

CP00001 Washington University in St Louis; United States; On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Transit assistance

Job summary

Washington University in St. Louis seeks an Office Assistant to provide front-desk reception coverage for the Student Health Center.

The role includes greeting visitors, registering students, preparing for medical appointments, handling insurance eligibility and copays, and directing inquiries to the appropriate offices. Primary duties include answering calls, arranging student appointments, assisting visitors with facilities, and performing general clerical tasks.

Qualifications

• High school diploma or equivalent required.
• One year of office experience preferred.
• Familiarity with standard office equipment (computers, phones, copiers, scanners).
• Proficient oral and verbal communication skills.
• Ability to adapt to changing priorities and manage time effectively.
• Respect confidentiality in discussing staff and student matters.

Responsibilities

• Greet visitors and answer questions in person or by phone.
• Register visitors and assist with medical appointment preparation.
• Handle insurance eligibility and co-pay collection.
• Answer incoming calls and schedule student appointments.
• Assist with sign-out processes and issue receipts.

Skills

Oral communication

Confidentiality

Customer service

Education

High school diploma or equivalent

Associate degree preferred

Tools

Office equipment

Job description

Washington University in St. Louis seeks an Office Assistant to provide front-desk reception coverage for the Student Health Center.

The role includes greeting visitors, registering students, preparing for medical appointments, handling insurance eligibility and copays, and directing inquiries to the appropriate offices. Primary duties include answering calls, arranging student appointments, assisting visitors with facilities, and performing general clerical tasks.