Medical Office Front Desk & Scheduling Specialist

Washington University in St. Louis; St. Louis (MO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Vacation time: up to 22 days

Holiday and sick time

Health insurance

Metro U-Pass transit

Tuition/education benefits

Job summary

Washington University in St. Louis is seeking a Clinical Office Support role in Creve Coeur, MO. The position involves greeting patients, verifying insurance details, scheduling appointments, and collecting co-pays in a normal office setting.

Requirements include a high school diploma and Basic Life Support certification, with preference for 2 years of medical office or related customer service experience. The role may involve HIPAA form handling and daily coordination with staff.

Qualifications

• High school diploma or equivalent.
• Basic Life Support (BLS) certification required.
• Medical office/customer service experience (2 years) preferred.

Responsibilities

• Greet patients and assist with form completion; verify insurance and demographics.
• Collect co-pays and balance receipts.
• Review schedule for new patients and update as needed.
• Schedule appointments, reminders, and referrals; prepare charts as needed.
• Assist with billing questions and insurance processes.

Skills

Communication

Computer Literacy

Insurance

Interpersonal Relationships

Medical Terminology

Education

High school diploma

Job description

Washington University in St. Louis is seeking a Clinical Office Support role in Creve Coeur, MO. The position involves greeting patients, verifying insurance details, scheduling appointments, and collecting co-pays in a normal office setting.

Requirements include a high school diploma and Basic Life Support certification, with preference for 2 years of medical office or related customer service experience. The role may involve HIPAA form handling and daily coordination with staff.