Campus Front Desk & Info Center Specialist

University of Utah; Salt Lake City (UT); On-site; USD 2,480,000 - 2,893,000; Full time

Job summary

University of Utah is seeking a Customer Service Representative for the Front Counter/Info Center within Commuter Services on campus in Salt Lake City. The role supports customers in person, by phone, and via email, providing information on parking and transit options while performing general office duties.

Responsibilities include greeting customers, processing payments for permits and tickets, cash handling, data entry, and assisting during campus large events.

Qualifications

• Equivalency statement allows substitution of education for related experience.
• 3+ years of related experience for Customer Service Representative, III.
• Knowledge of basic office programs (Outlook, Excel, Windows) preferred.

Responsibilities

• Assist customers at front counter, answer calls, and respond to emails.
• Accept payment for parking permits and tickets.
• Perform daily cash reconciliation and deposits.
• Assist with data entry.
• Direct customers at parking lot entrances during large events on campus.

Skills

Customer service

Cash handling

Data entry

Tools

Outlook

Excel

Windows

Job description

University of Utah is seeking a Customer Service Representative for the Front Counter/Info Center within Commuter Services on campus in Salt Lake City. The role supports customers in person, by phone, and via email, providing information on parking and transit options while performing general office duties.

Responsibilities include greeting customers, processing payments for permits and tickets, cash handling, data entry, and assisting during campus large events.