Special Event Employee

University of Utah; Salt Lake City (UT); On-site; USD 17,000 - 24,000; Part time

Job summary

The University of Utah is seeking a Special Event Employee to assist with directing guests to parking during campus events. The role includes collecting fees, ensuring safety, and providing excellent customer service in varying temperatures and settings.

Part-time schedule with hours that vary by event; prior customer service experience and basic computer skills preferred. Training provided; pay rate $15.00 per hour. Location: Campus, Salt Lake City, UT.

Qualifications

• One year of customer service or related experience (or equivalent) and basic computer skills.
• Demonstrated human relations and effective communication skills.

Responsibilities

• Collect parking fees from customers with accuracy and a smile.
• Prepare and complete accurate records and reports.
• Assist customers in a courteous manner, and answer general questions with a positive attitude.
• Perform various traffic control responsibilities.
• Respond to citizen and guest questions, concerns and complaints in a timely, courteous and helpful manner.
• Monitor all radio traffic; communicating with coworkers and management when necessary.
• Audit cars in a parking lot and monitor space availability and safety concerns.
• Change signage at parking locations and communicate as needed.

Skills

Customer service

Effective communication

Job description

Special Event Employee

Job Summary

The employee will be trained to help direct guests on where to park during special events taking place at the University of Utah and expected to work in ranging temperatures, frequent standing, sitting, walking, and some lifting (30 lbs) while delivering great customer service.

Responsibilities

Attendants are responsible for collecting parking fees, guest service, and maintenance of the event parking areas. Duties include, but are not limited to: Responsible for collecting parking fees from customers with accuracy and a smile. Prepare and complete accurate records and reports. Assist customers in a courteous manner, and answering general questions with a positive attitude. Perform various traffic control responsibilities. Responds to citizen and guest questions, concerns and complaints in a timely, courteous and helpful manner to exceed expectations. Monitors all radio traffic; communicating with appropriate coworkers and management when necessary. Audit cars in a parking lot and monitor parking facilities for space availability and safety concerns. Change signage at parking locations and communicate as needed.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job

Minimum Qualifications

One year customer service or related experience or equivalency (one year of education can be substituted for two years of related work experience); demonstrated human relations and effective communications skills; and basic computer skills required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

• Schedule flexibility

Special Instructions

• Requisition Number: PRN17365N
• Full Time or Part Time? Part Time
• Work Schedule Summary: Hours vary according to scheduled special events on campus.
• Department: 00450 - Commuter Services - Operations
• Location: Campus
• Pay Rate Range: $15.00/h
• Close Date: 11/17/2026
• Open Until Filled: