Visitor Parking Coordinator — Excel & Customer Care

Utah; Salt Lake City (UT); Vor Ort; USD 28.000 - 30.000; Vollzeit

Zusammenfassung

The University of Utah is seeking a Visitor Parking Coordinator to provide administrative, operational, and customer service support for the campus visitor parking program. You will serve as the primary contact for departments, visitors, and external organizations, handling validations, coupon codes, and payments.

You will coordinate validation requests, maintain coupon accounts, respond to inquiries, and monitor transactions.

Qualifikationen

• 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).
• Bachelor’s degree (or equivalency) + 2 years of directly related work experience or a master’s (or equivalency) degree.

Aufgaben

• Serve as a primary point of contact for visitor parking inquiries by answering incoming telephone calls and responding to email communications.
• Provide accurate information regarding visitor parking options, parking rates, validation procedures, coupon codes, and payment methods.
• Assist University departments, campus visitors, and external organizations with parking-related questions and concerns.
• Research and resolve customer service issues, transaction questions, and parking validation concerns.
• Communicate parking procedures, policies, and available services in a professional and courteous manner.
• Maintain positive working relationships with University departments, outside organizations, and members of the public.

Kenntnisse

Microsoft Excel

Customer service

Communication skills

Microsoft Word

Office suite

Ausbildung

Bachelor’s degree or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Databases

Payment processing platforms

Jobbeschreibung

The University of Utah is seeking a Visitor Parking Coordinator to provide administrative, operational, and customer service support for the campus visitor parking program. You will serve as the primary contact for departments, visitors, and external organizations, handling validations, coupon codes, and payments.

You will coordinate validation requests, maintain coupon accounts, respond to inquiries, and monitor transactions.