Campus Front Desk & Family Liaison

IDEA Public Schools; Tampa (FL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Paid Family Leave

Tuition Reimbursement

Employer-Paid Mental Health

Job summary

IDEA Public Schools is seeking a friendly receptionist to be the first point of contact for students, families, and visitors. You will greet guests, manage front desk traffic, and coordinate with staff to meet families’ needs while sharing information and coordinating with team members.

The role includes using PowerSchool, assisting with parent pickups, and maintaining a smooth front-office flow. A high school diploma is required, with at least one year of clerical experience preferred.

Qualifications

• High school diploma or GED required.
• 1 year of clerical experience in office setting preferred.
• Proficient keyboarding and strong organizational skills.
• Excellent communication and interpersonal skills; ability to manage a multi-line phone system.

Responsibilities

• Greet visitors and serve as first point of contact for students, families, and staff.
• Manage front office traffic and credential checks for campus access and student pickups.
• Use PowerSchool to locate student schedules for parent pickups and coordinate with teachers.
• Answer phone calls and route to appropriate team member; maintain accurate extensions list.
• Support SIS Coordinator and other campus staff with routine administrative tasks.

Skills

Keyboarding

Organization

Communication

Teamwork

Education

High school diploma or GED

Tools

PowerSchool

Multi-line phone system

Job description

IDEA Public Schools is seeking a friendly receptionist to be the first point of contact for students, families, and visitors. You will greet guests, manage front desk traffic, and coordinate with staff to meet families’ needs while sharing information and coordinating with team members.

The role includes using PowerSchool, assisting with parent pickups, and maintaining a smooth front-office flow. A high school diploma is required, with at least one year of clerical experience preferred.