Campus Events & Welcome Desk Coordinator

Davenport University; Grand Rapids (MI); On-site; USD 18,000 - 23,000; Part time

Job summary

Davenport University in Grand Rapids is seeking a part-time Customer Service/Event Scheduler at the W.A. Lettinga Campus.

You will work at the Welcome Desk, plan and execute non-athletic facility rentals and campus events while serving as a liaison to facilities, IT and catering. You will coordinate event forms, reservations, payments, and catering, maintain the rental calendar, and ensure safety and regulatory guidelines are followed.

Qualifications

• High School Diploma or higher is required; college coursework or degree preferred.
• Experience in administrative, event planning or event sales is a plus.
• Strong organizational and technical skills are important.
• Bilingual English/Spanish abilities are preferred.

Responsibilities

• Staff non-athletic rental events at the campus.
• Manage rental inquiries, facility tours, and a rental calendar.
• Coordinate site visits with clients and vendors.
• Input event forms, room reservations, payments, and catering orders.
• Maintain available dates and avoid double booking across campus locations.
• Collaborate with safety, procurement and risk personnel to ensure guidelines are followed.
• Develop recommendations for event timing and layout for positive experiences.
• Serve as liaison with departments and vendors before, during, and after events.
• Provide campus tour support and assist internal department and student events.
• Handle office tasks and data analysis as needed.

Skills

Bilingual English/Spanish

Customer service

Organizational skills

Communication skills

Education

High School Diploma

College coursework or Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Davenport University in Grand Rapids is seeking a part-time Customer Service/Event Scheduler at the W.A. Lettinga Campus.

You will work at the Welcome Desk, plan and execute non-athletic facility rentals and campus events while serving as a liaison to facilities, IT and catering. You will coordinate event forms, reservations, payments, and catering, maintain the rental calendar, and ensure safety and regulatory guidelines are followed.