Campus Events Operations Lead

Florida Institute of Technology; Melbourne (FL); On-site; USD 40,000 - 65,000; Full time

Job summary

Florida Tech’s Office of University Events and Protocol seeks an organized events coordinator to manage university venue scheduling, on-site event execution, and client/vendor communications on campus. The role emphasizes teamwork, accuracy in billing, and coordinating with internal and external partners.

The successful candidate will bring hospitality-minded planning, 1–2 years of related experience, and proficiency in EMS and Social Tables.

Qualifications

• Bachelor degree in Hospitality Management preferred.
• 1-2 years of related experience required.
• Valid driver’s license.
• Microsoft Office: Word, Excel, PowerPoint, Publisher, Outlook.
• Experience in event scheduling, room reservations, event management, and supervision.
• Excellent organizational and follow-up skills.
• Strong oral, written, and interpersonal skills.
• Ability to establish and maintain good rapport with clients, staff, and collaborate with other departments.
• Knowledge of EMS and Social Tables (or related event management and room diagramming software) is a plus.

Responsibilities

• Coordinate logistical support for events with internal service providers and external vendors.
• Assist with populating contract templates with pertinent information for external clients and third-party vendors.
• Provide on-site support during event setup, execution, and breakdown to ensure smooth operations.
• Troubleshoot on-site issues and elevate concerns to Event Managers when necessary.
• Upon completion of events, confirm accurate billing information, produce invoices and distribute invoices to clients.
• Reconcile payments in EMS.
• Evaluate and approve student organization and campus department reservation requests received via the EMS.
• Input requests and related event data into EMS.
• Answer department phone calls and emails received to alias email addresses.
• Answer routine questions and elevate calls as needed, and route to the appropriate staff member.
• Assist with creating room diagrams in Social Tables for various campus venues.
• Oversee student setup staff with setups of event venues as necessary.

Skills

Communication skills

Organizational skills

Interpersonal skills

Attention to detail

Teamwork

Education

Bachelor degree in Hospitality Management

Tools

EMS

Social Tables

Job description

Florida Tech’s Office of University Events and Protocol seeks an organized events coordinator to manage university venue scheduling, on-site event execution, and client/vendor communications on campus. The role emphasizes teamwork, accuracy in billing, and coordinating with internal and external partners.

The successful candidate will bring hospitality-minded planning, 1–2 years of related experience, and proficiency in EMS and Social Tables.