Campus Emergency Dispatcher & Ops Coordinator

Commonwealth of VA Careers; Norfolk (VA); On-site; USD 43,000 - 53,000; Full time

Job summary

Norfolk State University seeks a Police Dispatcher I to receive and prioritize emergency and non‑emergency calls, dispatch services, and monitor surveillance and communications systems. The role uses VCIN/NCIC and two‑way radios and requires 12‑hour rotating shifts including days and nights.

The successful candidate will be essential personnel, required to report for duty during emergencies, inclement weather, or staffing shortages.

Qualifications

• High School diploma or equivalent
• Ability to obtain Basic Dispatcher certification within one year of hire
• Experience dealing with the public in an office setting
• Skilled in keyboarding and use of Microsoft Office Suite
• Able to work rotating shifts including nights, holidays and weekends
• Must communicate clearly and concisely; interpret policies and procedures

Responsibilities

• Receive and prioritize emergency and non-emergency calls.
• Dispatch appropriate services and monitor surveillance and communication systems.
• Operate VCIN/NCIC systems and two-way radios.
• Work 12-hour rotating shifts including days and nights; essential personnel.

Skills

Keyboarding

Communication

Shift work

Public interaction

Policy interpretation

Office experience

Education

High School diploma

Basic Dispatcher certification

Tools

VCIN/NCIC

Two-way radios

Microsoft Office Suite

Job description

Norfolk State University seeks a Police Dispatcher I to receive and prioritize emergency and non‑emergency calls, dispatch services, and monitor surveillance and communications systems. The role uses VCIN/NCIC and two‑way radios and requires 12‑hour rotating shifts including days and nights.

The successful candidate will be essential personnel, required to report for duty during emergencies, inclement weather, or staffing shortages.