Emergency Fire Dispatcher — 24/7 Communications Pro

Emergency Telecommunicator Services; Norfolk (NE); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

Emergency Telecommunicator Services in Norfolk, NE is seeking capable Fire Dispatchers to coordinate emergency responses and maintain vital communications. You will receive incident details, verify locations, alert appropriate units, and monitor progress across shifts.

Ideal candidates have a high school diploma, strong keyboard and radio skills, and the ability to work under pressure at all hours. Training and certification requirements vary by agency, with opportunities for advancement within

Qualifications

• High school diploma or equivalent required; some agencies offer entry training.
• Strong keyboard/data-entry skills and familiarity with maps and radio comms are valued.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources following procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and key updates.

Skills

Clear communication

Attention to detail

Multitasking

Radio communication

Education

High school diploma or equivalency

Tools

Computer systems

Maps

Radio equipment

Job description

Emergency Telecommunicator Services in Norfolk, NE is seeking capable Fire Dispatchers to coordinate emergency responses and maintain vital communications. You will receive incident details, verify locations, alert appropriate units, and monitor progress across shifts.

Ideal candidates have a high school diploma, strong keyboard and radio skills, and the ability to work under pressure at all hours. Training and certification requirements vary by agency, with opportunities for advancement within