Campus Security Dispatcher: Emergency Communications

The Chronicle Of Higher Education, Inc.; Boston (MA); On-site; USD 31,684 - 35,817; Full time

Job summary

Suffolk University is seeking a Dispatcher within the Campus Safety division to be the first point of contact for police, security, and university staff. You will handle emergency and non-emergency calls, operate radio and CJIS/CORI systems, and coordinate safety communications across campus.

The role requires high school diploma or GED, strong communication, ability to work rotating shifts including nights and holidays, and successful completion of required training and background checks.

Qualifications

• Must have good judgment in routine and emergency situations.
• Excellent written and verbal communication with campus community.
• Ability to learn FCC rules and 10-code system.
• Ability to work rotating shifts, including nights and holidays.
• Background check, drug screen, and fingerprints required.

Responsibilities

• Answer calls and text messages for campus security.
• Disseminate law enforcement information as needed.
• Monitor CCTV and multiple radio frequencies.
• Maintain paper and electronic records.
• Provide First Aid and CPR within training level.
• Administer and relay verbal directives to ensure policy compliance.
• Operate dispatch center system and CJIS/CORI access.

Skills

Communication

CJIS training

First Aid

CPR certification

Disaster response

Education

High school diploma

Job description

Suffolk University is seeking a Dispatcher within the Campus Safety division to be the first point of contact for police, security, and university staff. You will handle emergency and non-emergency calls, operate radio and CJIS/CORI systems, and coordinate safety communications across campus.

The role requires high school diploma or GED, strong communication, ability to work rotating shifts including nights and holidays, and successful completion of required training and background checks.