Campus Emergency Dispatcher

Texas Christian University; Fort Worth (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Texas Christian University is seeking a Dispatcher to coordinate the flow of information by answering calls and directing information to the appropriate channels. The role involves monitoring communication equipment and assisting customers with information requests.

Ideal candidates have a high school diploma or GED and at least one year of dispatching experience, plus TLETS/TCIC certification and a post-offer physical exam.

Qualifications

• High School diploma or GED equivalent.
• 1 year of dispatching or related experience.

Responsibilities

• Provides assistance to customers by answering questions, providing information and determining the appropriate response to each situation.
• Activates response to health and safety concerns by monitoring communication equipment; notifying appropriate internal and external officials and departments.
• Monitors field personnel by listening and responding to radio activity; conducting welfare checks; implementing appropriate action.
• Documents information by imputing and retrieving data and producing reports from automated system.
• Coordinates security procedures by monitoring security cameras; maintaining control logs for keys, radios, gas cards, evidence lockers, towed cars; maintaining lost and found items.
• Provides information by documenting license plates, warrants and/or driver's licenses with external agencies.
• Performs other related duties as assigned.

Skills

Office techniques

Record keeping

Organization skills

Customer service

Department software

Job programs

Security procedures

Problem solving

Verbal communication

Typing

Multitasking

Education

High School diploma or GED

Job description

Texas Christian University is seeking a Dispatcher to coordinate the flow of information by answering calls and directing information to the appropriate channels. The role involves monitoring communication equipment and assisting customers with information requests.

Ideal candidates have a high school diploma or GED and at least one year of dispatching experience, plus TLETS/TCIC certification and a post-offer physical exam.