Emergency Communications Dispatcher

University of Texas at Dallas; Richardson (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Competitive Salary

Tuition Benefits

BCBS PPO Medical insurance

Paid time off

Paid holidays

Job summary

The University of Texas at Dallas is hiring a Police Telecommunicator responsible for managing emergency and non-emergency calls, dispatching services, and ensuring effective communication between field units. The role requires a high school diploma and one year of customer service experience, alongside a TCOLE Telecommunications Operator license.

Benefits include competitive salary, medical and dental insurance, and tuition benefits. Ideal candidates should possess strong communication skills and the ability to manage stressful situations.

Qualifications

• High school diploma or equivalent.
• One year experience in customer service or related field.
• Basic Texas Commission on Law Enforcement (TCOLE) Telecommunications Operator license or qualification to acquire a license.

Responsibilities

• Answer emergency and non-emergency calls for service.
• Dispatch field personnel according to need and priority.
• Transmit and receive radio calls from field units.
• Monitor closed-circuit television and alarm systems.

Skills

Customer service experience

Communication skills

Ability to handle stressful situations

Education

High school diploma or equivalent

Basic Texas Commission on Law Enforcement (TCOLE) Telecommunications Operator license

Job description

The University of Texas at Dallas is hiring a Police Telecommunicator responsible for managing emergency and non-emergency calls, dispatching services, and ensuring effective communication between field units. The role requires a high school diploma and one year of customer service experience, alongside a TCOLE Telecommunications Operator license.

Benefits include competitive salary, medical and dental insurance, and tuition benefits. Ideal candidates should possess strong communication skills and the ability to manage stressful situations.