Campus Desktop Support Technician (Student)

Franklin University; Columbus (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Franklin University seeks a Student Desktop Technician in Columbus, OH. You will support students, staff, and faculty with technology questions, hardware and software issues, and equipment configuration. The role includes PC deployment, inventory, and timely escalation of high-impact problems.

Hours are flexible, typically 20–25 hours weekly, Monday through Friday, 8:00–18:00, with a focus on customer service, teamwork, and confidentiality while assisting a diverse campus community.

Qualifications

• Be a current Franklin University student.
• Strong customer service and communication skills.
• Able to multitask in a fast-paced environment and work in a team.
• Willingness to learn and assist with hardware/software support.

Responsibilities

• Assist students, staff, and faculty by phone, email, and in person.
• Setup and deployment of university PCs, desktops and laptops.
• Provide on-site and remote hardware/software support and installation.
• Maintain inventory and escalate high-impact issues promptly.

Skills

Customer service

Communication

Teamwork

Troubleshooting

Education

Currently enrolled Franklin University student

Job description

Franklin University seeks a Student Desktop Technician in Columbus, OH. You will support students, staff, and faculty with technology questions, hardware and software issues, and equipment configuration. The role includes PC deployment, inventory, and timely escalation of high-impact problems.

Hours are flexible, typically 20–25 hours weekly, Monday through Friday, 8:00–18:00, with a focus on customer service, teamwork, and confidentiality while assisting a diverse campus community.