Campus Courier & Front-Office Support

SPS; Bethlehem (Northampton County); Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental coverage

Vision insurance

401k w/ matching

Paid Time Off

Résumé du poste

SPS is seeking a dedicated Courier to provide exceptional delivery and courier services on campus. The role collects orders from a centralized dispatch, retrieves parcels from local offices, and delivers promptly while maintaining safety and professionalism.

The position may serve as a back-up to front or back office tasks and requires strong organizational skills and the ability to work independently. Local travel is involved and a professional appearance is expected.

Qualifications

• High School Diploma (or equivalent) required.
• 2+ years prior work experience preferred.
• Current state-issued driver’s license with clean driving record.
• Ability to work assigned hours determined by manager.
• Excellent organizational and time management skills.
• Analytical abilities and aptitude in problem-solving.
• Superb written and verbal communication skills.
• Current knowledge or ability to learn computer-based systems.
• Adhere to all policies and procedures required.

Responsabilités

• Provides 5-star customer service to all employees (in all forms of communication).
• Travels a predefined courier route via automobile to deliver mail and parcels throughout the campus.
• Keeps log and time stamp of items received and delivered.
• Supports chain of custody requirements defined within the operating procedures.
• Performs pick-up and delivery of jobs by accurately following a map and/or written instructions.
• Follows Operational Service Excellence performance requirements.
• Responds to client requests, ensuring the accuracy of the order taken and delivery of the completed orders in a timely manner.
• Completes all paperwork in a timely, accurate and legible manner.
• Maintains compliance with state and company standards by operating a vehicle in a safe and lawful manner.
• Presents professional appearance to clients by dressing in professional attire according to company standards.
• Has a responsibility for vehicle safety by maintaining routine maintenance on all delivery vehicles.
• Services vehicle driven, such as checking fluid levels and replenishing fuel.
• Delivers mail and parcels throughout the campus.
• Proactively seeks out additional work during downtime.
• Builds professional relationships with customers and other teams.
• Maintains professionalism and composure when interacting with all employees.
• Trains back-up and providing guidance on policies and procedures.
• Determines what additional support is needed when handling sensitive inquiries.
• Provides exceptional customer service to client.
• Provides front or back of office coverage as needed.
• Strong verbal and written communication skills.
• Ability to handle multiple tasks simultaneously.
• Good organizational skills.
• Working knowledge of MFD equipment.
• Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions.
• Possesses ability to work independently and capable of completing projects.

Connaissances

Customer service

Time management

Written communication

Verbal communication

Formation

High School Diploma

Outils

MFD equipment

Description du poste

SPS is seeking a dedicated Courier to provide exceptional delivery and courier services on campus. The role collects orders from a centralized dispatch, retrieves parcels from local offices, and delivers promptly while maintaining safety and professionalism.

The position may serve as a back-up to front or back office tasks and requires strong organizational skills and the ability to work independently. Local travel is involved and a professional appearance is expected.