Campus AV & Event Tech Support – Student

Florida Gulf Coast University; North Lake Village (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

Florida Gulf Coast University is seeking a Student ITS Event Support Associate to assist with AV systems, streaming platforms, and computers used in campus events, classes, and meetings. This role suits students interested in audio-visual tech, streaming platforms, and customer service.

Responsibilities include delivering and setting up equipment, assisting users, and tracking support requests while maintaining professional service and appearance on campus events and classes.

Qualifications

• Enrolled as a student at Florida Gulf Coast University and in good conduct standing.
• Ability to work flexible hours, including evenings and weekends, based on event schedules.

Responsibilities

• Delivers, installs, troubleshoots, and operates audio visual systems, streaming platforms, and computers used in classes, meetings, conferences, and other special events.
• Ensures correct operation of audio-visual equipment, assists users with operational issues, and provide excellent customer service.
• Learns to use basic software tools to enhance audio and video sources.
• Assists in processing customer requests.
• Assists in tracking tickets in work order system.
• Performs other job-related duties as assigned.

Job description

Florida Gulf Coast University is seeking a Student ITS Event Support Associate to assist with AV systems, streaming platforms, and computers used in campus events, classes, and meetings. This role suits students interested in audio-visual tech, streaming platforms, and customer service.

Responsibilities include delivering and setting up equipment, assisting users, and tracking support requests while maintaining professional service and appearance on campus events and classes.