Campus Event AV Tech & Support Specialist

Florida Gulf Coast University; North Lake Village (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

Florida Gulf Coast University is seeking an OPS Non-Student ITS Event Support Associate to aid in delivering and supporting technology used in campus events, classes, and meetings. The role emphasizes customer service, troubleshooting AV systems, and assisting in event operations.

The position requires a high school diploma and the ability to work flexible hours, including evenings and weekends based on event schedules.

Qualifications

• Proven ability to deliver quality customer service.
• Ability to read, interpret, and follow procedures and policies.
• Demonstrates professional behavior and communication.
• Ability to work with others to achieve common goals.

Responsibilities

• Deliver, install, troubleshoot, and operate audio-visual systems and equipment used in events and classes.
• Provide support for streaming platforms and related computers.
• Assist users with operational issues and promote excellent customer service.
• Assist in processing customer requests and tracking tickets in the work order system.

Skills

Customer service

Communication

Professional image

Policy comprehension

Collaboration

Critical thinking

Education

High school diploma

Job description

Florida Gulf Coast University is seeking an OPS Non-Student ITS Event Support Associate to aid in delivering and supporting technology used in campus events, classes, and meetings. The role emphasizes customer service, troubleshooting AV systems, and assisting in event operations.

The position requires a high school diploma and the ability to work flexible hours, including evenings and weekends based on event schedules.