Campground Guest Experience Specialist

Kampgrounds of America, Inc.; Rodanthe (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Kampgrounds of America, Inc. is seeking a Guest Service Representative at our Rodanthe campground to deliver friendly, efficient service from arrival through departure.

You will register guests, issue keys, manage reservations, collect payments and keep the on-site store organized and stocked. Ideal candidates speak fluent English, handle cash procedures accurately, and thrive in a fast-paced environment, including nights, weekends and holidays.

Qualifications

• Fluent spoken English is required.
• Ability to resolve guest concerns and maintain campground standards.
• Experience with cash handling and point-of-sale procedures.
• Comfortable in a fast-paced, high-pressure environment.

Responsibilities

• Greet guests at the front desk per KOA standards.
• Register guests, issue keys, and manage reservations.
• Handle payments and maintain accurate records of occupied sites.
• Answer inquiries about campground amenities and local attractions.
• Maintain store displays and inventory; contribute to revenue through upselling.

Skills

Fluent English

Customer service

Cash handling

Conflict management

Job description

Kampgrounds of America, Inc. is seeking a Guest Service Representative at our Rodanthe campground to deliver friendly, efficient service from arrival through departure.

You will register guests, issue keys, manage reservations, collect payments and keep the on-site store organized and stocked. Ideal candidates speak fluent English, handle cash procedures accurately, and thrive in a fast-paced environment, including nights, weekends and holidays.