Campground Front Desk & Guest Services Pro

Carrington College; Richfield (UT); On-site; USD 16,531 - 17,908; Part time

Job summary

KCN is seeking a front desk associate at a KOA campground in Utah. You will handle guest check-ins, registrations, and store sales while delivering excellent customer service. This role requires a friendly demeanor, attention to detail, and adherence to KOA procedures.

Responsibilities include greeting guests, handling reservations, managing cash and card transactions, and promoting local attractions. Night/weekend shifts are available, with a professional dress code and teamwork emphasis.

Qualifications

• Fluent in English for guest interactions.
• Knowledge of computer and cash register operation.
• Ability to work nights, weekends, and holidays.
• Excellent customer service skills.
• Maintain confidentiality.

Responsibilities

• Provide superior guest service over the telephone and in person.
• Greet all guests with a positive attitude and proper KOA uniform.
• Handle guest issues with respect and attentiveness.
• Follow KOA guidelines for registrations, reservations, store sales and refunds.
• Operate front desk equipment and cash handling procedures.
• Promote KOA local attractions and KOA system benefits.
• Assist with maintenance or housekeeping tasks as needed.

Skills

Customer service

English fluency

Cash register operation

Computer basics

Tools

Cash register

POS system

Job description

KCN is seeking a front desk associate at a KOA campground in Utah. You will handle guest check-ins, registrations, and store sales while delivering excellent customer service. This role requires a friendly demeanor, attention to detail, and adherence to KOA procedures.

Responsibilities include greeting guests, handling reservations, managing cash and card transactions, and promoting local attractions. Night/weekend shifts are available, with a professional dress code and teamwork emphasis.