Campaign Success Account Manager

BIG HAPPY; Chicago (IL); Hybrid; USD 59,000 - 98,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

FSA/HSA matching program

Unlimited PTO

Big Happy laptop

Stock program

Paid Parental Leave

Half Day Fridays

Team Happy camaraderie

Valued workplace culture

Job summary

Big Happy is seeking an Account Manager to build and grow relationships with brand and agency partners in a fast-paced environment. You will own post-sale activities from kickoff to reporting, coordinating with Sales, Strategy, Creative, Tech, and Ops to drive revenue and repeat business.

The role emphasizes white-glove client service, strong presentation skills, and a collaborative approach to optimize campaigns and deliver meaningful client outcomes.

Qualifications

• 2–4 years of digital advertising experience, ideally in an agency, publisher, or ad tech environment.
• Strong understanding of the digital media ecosystem and collaboration among brands, agencies, and publishers.
• Experience managing campaigns end-to-end from kickoff to reporting.
• Comfort working with third-party measurement/verification partners and troubleshooting with vendors.

Responsibilities

• Serve as the main post-sale contact for brand and agency clients across all activities.
• Lead campaign kickoff calls, gather launch materials, and coordinate with creative production.
• Provide weekly performance reporting and optimization recommendations.
• Ensure accurate tracking and flag discrepancies with cross-functional teams.
• Build and present end-of-campaign reports to drive renewals or growth.

Skills

Digital advertising

Campaign lifecycle management

Client relationship management

Data interpretation

PowerPoint

Excel

DV360

Xandr

The Trade Desk

Public speaking

Cross-functional teamwork

Tools

IAS

DoubleVerify

DCM

Lucid

Nielsen

Job description

Big Happy is seeking an Account Manager to build and grow relationships with brand and agency partners in a fast-paced environment. You will own post-sale activities from kickoff to reporting, coordinating with Sales, Strategy, Creative, Tech, and Ops to drive revenue and repeat business.

The role emphasizes white-glove client service, strong presentation skills, and a collaborative approach to optimize campaigns and deliver meaningful client outcomes.