Senior Account Manager: Growth, Strategy & Client Success

Underscore Marketing; Northern (KY); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Underscore Marketing is seeking a Senior Account Manager to lead and grow client accounts, working closely with Account Directors to manage daily operations and strategic initiatives. You will guide cross‑functional workflows and develop insights that drive meaningful business outcomes for clients in a fast‑paced agency environment.

With 5–8 years in account management and a proven ability to manage multiple projects, you will build strong client relationships, contribute to strategic planning,

Qualifications

• 5–8 years of experience in account management or client‑facing marketing (agency experience preferred)
• 1+ years of people management or mentorship experience
• Cross‑functional experience with media, creative, analytics, or operations teams preferred
• Experience in media and/or research is a plus
• Willingness to travel as needed based on client requirement

Responsibilities

• Oversee day‑to‑day client account management, ensuring client priorities, business context, feedback, and success measures are clearly understood across the team, while partnering with PM to ensure delivery plans, timelines, and workflows support those priorities.
• Support account planning and continuously refine strategies to meet evolving client needs
• Ensure all deliverables align with client objectives and agency standards
• Contribute to account forecasting and performance visibility by providing client context, growth opportunities, and risk inputs, in partnership with PM and Finance

Skills

Account management

Project prioritization

Marketing fundamentals

Financial forecasting

Analytical thinking

Communication

Cross-functional collaboration

Growth opportunities

Adaptability

Job description

Underscore Marketing is seeking a Senior Account Manager to lead and grow client accounts, working closely with Account Directors to manage daily operations and strategic initiatives. You will guide cross‑functional workflows and develop insights that drive meaningful business outcomes for clients in a fast‑paced agency environment.

With 5–8 years in account management and a proven ability to manage multiple projects, you will build strong client relationships, contribute to strategic planning,