Calm-Under-Pressure 911 Dispatcher | Overtime & Training

911 Emergency Communications; Flemington (NJ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

911 Emergency Communications in Fleming is seeking a dedicated Emergency Dispatcher to connect callers with public safety responders. You will handle both emergency and nonemergency calls, verify locations, document details, and coordinate resources with police, fire, and medical teams.

The role requires calm communication, precise information relay, and the ability to juggle multiple dispatch systems while maintaining high accuracy and confidentiality.

Qualifications

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants or require certifications.
• Official vacancy announcements determine testing, experience, and training deadlines.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into CAD systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update personnel as circumstances change.
• Provide approved caller instructions within training limits.
• Maintain records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Computer proficiency

Information organization

Education

High school diploma

Tools

CAD systems

Job description

911 Emergency Communications in Fleming is seeking a dedicated Emergency Dispatcher to connect callers with public safety responders. You will handle both emergency and nonemergency calls, verify locations, document details, and coordinate resources with police, fire, and medical teams.

The role requires calm communication, precise information relay, and the ability to juggle multiple dispatch systems while maintaining high accuracy and confidentiality.