Calm-Under-Pressure 911 Dispatcher in Battle Mountain

Emergency Telecommunicator Services; Battle Mountain (NV); Presencial; USD 32.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement benefits

Descripción de la vacante

Battle Mountain is seeking a 911 Emergency Dispatcher to connect callers with police, fire, or medical responders. You will answer calls, verify locations, document details, and relay information using multiple dispatch systems.

A high school diploma or equivalent is commonly required. The role emphasizes calm communication, rapid information prioritization, and ability to work rotating shifts and overtime as needed.

Formación

• High school diploma or recognized equivalency credential is commonly required.
• Some agencies recruit entry-level applicants.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and organizing information under pressure.

Responsabilidades

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Educación

High school diploma or equivalent

Descripción del empleo

Battle Mountain is seeking a 911 Emergency Dispatcher to connect callers with police, fire, or medical responders. You will answer calls, verify locations, document details, and relay information using multiple dispatch systems.

A high school diploma or equivalent is commonly required. The role emphasizes calm communication, rapid information prioritization, and ability to work rotating shifts and overtime as needed.