911 Emergency Dispatcher — Calm, Critical-Response Operator

911 Emergency Communications; Silver Peak (NV); On-site; USD 40,000 - 65,000; Full time

Job summary

911 Emergency Communications in Silverpeak, NV seeks dedicated dispatchers to connect callers with responders and manage multiple systems. You will receive emergency and nonemergency calls, confirm incident locations, and relay critical information to police, fire, and EMS teams.

The role emphasizes calm communication, accurate data entry, and the ability to work under pressure. Applicants should have a high school diploma or GED, strong typing, listening, and computer skills.

Qualifications

• High school diploma or GED commonly required.
• Typing accuracy and speed are beneficial.
• Training and testing as defined by the announcing agency.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callbacks, and incident details.
• Assess priority and relay information per procedures.
• Enter data into computer-aided dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update personnel as needed.
• Provide caller instructions within training limits.
• Maintain records and protect confidential information.

Skills

Accurate typing

Active listening

Clear speech

Computer proficiency

Organizational skills

Education

High school diploma or GED

Job description

911 Emergency Communications in Silverpeak, NV seeks dedicated dispatchers to connect callers with responders and manage multiple systems. You will receive emergency and nonemergency calls, confirm incident locations, and relay critical information to police, fire, and EMS teams.

The role emphasizes calm communication, accurate data entry, and the ability to work under pressure. Applicants should have a high school diploma or GED, strong typing, listening, and computer skills.