Calm-Under-Pressure 911 Dispatcher | Emergency Response Pro

911 Emergency Communications; Waipahu (HI); Sur place; USD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Résumé du poste

911 Emergency Communications is seeking qualified emergency dispatchers for Kunia, HI. You will answer emergency and nonemergency calls, confirm locations, relay information, and coordinate responders in a fast-paced public safety setting.

The role requires calm communication, strong listening, accurate typing, and the ability to manage multiple radio and computer-aided dispatch systems. A high school diploma or GED is typically required, with relevant certifications preferred.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some agencies recruit entry-level applicants; others require previous emergency communications experience or current certifications.
• Typing accuracy, active listening, clear speech, and basic computer proficiency are important.
• Ability to organize information under pressure.

Responsabilités

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Connaissances

Typing accuracy

Active listening

Clear speech

Basic computer proficiency

Formation

High school diploma or GED

Description du poste

911 Emergency Communications is seeking qualified emergency dispatchers for Kunia, HI. You will answer emergency and nonemergency calls, confirm locations, relay information, and coordinate responders in a fast-paced public safety setting.

The role requires calm communication, strong listening, accurate typing, and the ability to manage multiple radio and computer-aided dispatch systems. A high school diploma or GED is typically required, with relevant certifications preferred.