Emergency Communications Dispatcher (Police/Fire/EMS)

Public Safety Dispatch Network; Waipahu (HI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Retirement benefits

Paid leave

Employee assistance resources

Continuing education

Job summary

Public Safety Dispatch Network is seeking qualified Police/Fire/EMS Dispatchers for on-site roles in Kunia, HI. Responsibilities include processing calls, prioritizing incidents, and coordinating units across police, fire, and EMS, with a focus on clear communication and adherence to protocols.

Applicants typically hold a high school diploma with agency-specific training; some agencies require prior dispatch experience. Work may involve nights, weekends, holidays, and overtime per rotation.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Education

High school diploma

Job description

Public Safety Dispatch Network is seeking qualified Police/Fire/EMS Dispatchers for on-site roles in Kunia, HI. Responsibilities include processing calls, prioritizing incidents, and coordinating units across police, fire, and EMS, with a focus on clear communication and adherence to protocols.

Applicants typically hold a high school diploma with agency-specific training; some agencies require prior dispatch experience. Work may involve nights, weekends, holidays, and overtime per rotation.