Calm-Under-Pressure 911 Dispatcher

Emergency Telecommunicator Services; Bennett (CO); On-site; USD 50,000 - 70,000; Full time

Job summary

Emergency Telecommunicator Services is seeking qualified individuals for 911 Emergency Dispatcher opportunities in Bennett, CO. These roles involve handling emergency and nonemergency calls, verifying locations and details, and coordinating police, fire, or medical responders according to agency procedures.

A high school diploma or equivalent is commonly required, with some agencies seeking prior dispatch experience or certifications.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some agencies recruit entry-level applicants, while others require previous emergency communications experience or current certifications.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Skills

Typing

Active listening

Clear speech

Computer proficiency

Information organization

Education

High school diploma or GED

Tools

Computer-aided dispatch (CAD) systems

Job description

Emergency Telecommunicator Services is seeking qualified individuals for 911 Emergency Dispatcher opportunities in Bennett, CO. These roles involve handling emergency and nonemergency calls, verifying locations and details, and coordinating police, fire, or medical responders according to agency procedures.

A high school diploma or equivalent is commonly required, with some agencies seeking prior dispatch experience or certifications.