Calm-Driven 911 Dispatcher — 24/7 Public Safety

Emergency Telecommunicator Services; Eldred Township (PA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance program

Professional training

Shift differentials

Job summary

Emergency Telecommunicator Services in Eldred, PA is seeking 911 Emergency Dispatchers to connect callers with public safety responders. You will handle emergency and nonemergency calls, verify locations, document details, and coordinate police, fire, or medical resources according to procedures.

Positions may involve overnight shifts, weekends, holidays, and overtime. A high school diploma is commonly required, with some agencies seeking prior experience or certifications.

Qualifications

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants or require prior emergency communications experience or certifications.
• Useful skills include accurate typing, active listening, clear speech, and organizing information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Skills

Active listening

Typing

Clear speech

Organize information under pressure

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Eldred, PA is seeking 911 Emergency Dispatchers to connect callers with public safety responders. You will handle emergency and nonemergency calls, verify locations, document details, and coordinate police, fire, or medical resources according to procedures.

Positions may involve overnight shifts, weekends, holidays, and overtime. A high school diploma is commonly required, with some agencies seeking prior experience or certifications.