Calm 911 Dispatcher: Rapid Emergency Response

Emergency Telecommunicator Services; Vandiver (AL); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

Emergency Telecommunicator Services in Vandiver, Alabama, is seeking a 911 emergency dispatcher to handle urgent calls and coordinate responders. The role requires calm, precise communication and the ability to manage multiple systems under pressure.

Responsibilities include verifying incident details, entering data into CAD, and relaying information to police, fire, or EMS. Typical shifts may include nights, weekends, and overtime as needed by the agency.

Qualifications

• High school diploma or GED commonly required.
• Good typing speed and accuracy.
• Strong listening and communication skills.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using standard questions and procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch responders when required and coordinate with radio operations.
• Monitor radio traffic and update responders as conditions change.
• Provide caller instructions within training limits.
• Maintain accurate records and protect confidential information.

Skills

Active listening

Typing speed

Calm under pressure

Clear communication

Education

High school diploma

Tools

CAD systems

Job description

Emergency Telecommunicator Services in Vandiver, Alabama, is seeking a 911 emergency dispatcher to handle urgent calls and coordinate responders. The role requires calm, precise communication and the ability to manage multiple systems under pressure.

Responsibilities include verifying incident details, entering data into CAD, and relaying information to police, fire, or EMS. Typical shifts may include nights, weekends, and overtime as needed by the agency.