Calm 911 Dispatcher: Quick, Critical Call Handling

Emergency Telecommunicator Services; Clarksville (MD); In loco; USD 42.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health coverage

Retirement benefits

Paid leave

Descrizione del lavoro

Emergency Telecommunicator Services in Clarksville, MD seeks an 911 Emergency Dispatcher to connect callers with responders. Responsibilities include handling emergency and nonemergency calls, confirming incident details, and coordinating police, fire, or medical resources according to procedures.

The role requires calm communication, attention to detail, and the ability to manage multiple systems. Shift work and overtime may be required, with benefits typically offered by public-safety agencies.

Competenze

• High school diploma or equivalent commonly required.
• Some agencies recruit entry-level applicants; others require experience or current certifications.

Mansioni

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Descrizione del lavoro

Emergency Telecommunicator Services in Clarksville, MD seeks an 911 Emergency Dispatcher to connect callers with responders. Responsibilities include handling emergency and nonemergency calls, confirming incident details, and coordinating police, fire, or medical resources according to procedures.

The role requires calm communication, attention to detail, and the ability to manage multiple systems. Shift work and overtime may be required, with benefits typically offered by public-safety agencies.