Call Center Specialist: Customer Service & Data Entry

Direct Staffing Inc; Wichita Falls (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A staffing agency is seeking individuals for a customer service role in Wichita Falls, Texas. This position involves assisting members through phone and written inquiries, requiring a high school diploma or GED and six months of relevant experience. The ideal candidate should have strong communication skills and be comfortable spending the majority of the time on the phone. If you're organized and analytical, this opportunity offers a supportive work environment in a well-known company.

Qualifications

• High School Diploma or GED is essential.
• Six months customer service or office experience is required.
• Experience with data entry and typing is necessary.

Responsibilities

• Assist members by responding to inquiries in a timely manner.
• Conduct research for inquiries received.
• Spend 90% of scheduled time on the phone.

Skills

Data entry

Customer service

Analytical skills

Verbal communication

Written communication

Education

High School Diploma or GED

Job description

A staffing agency is seeking individuals for a customer service role in Wichita Falls, Texas. This position involves assisting members through phone and written inquiries, requiring a high school diploma or GED and six months of relevant experience. The ideal candidate should have strong communication skills and be comfortable spending the majority of the time on the phone. If you're organized and analytical, this opportunity offers a supportive work environment in a well-known company.