Call Center Customer Service Associate - Temp to Hire

Direct Staffing Inc; Wichita Falls (TX); On-site; USD 16,062 - 17,440; Full time

Job summary

A leading staffing agency is seeking Customer Service representatives for temporary to hire opportunities in Wichita Falls, TX. This position involves assisting customers via phone and written inquiries in a call center environment. Candidates should have a high school diploma and prior customer service experience, with excellent communication and organizational skills. Pay ranges from $11.66 to $12.66 per hour, offering the chance to grow in a dynamic working environment.

Qualifications

• 6 months of customer service or office experience required.
• Ability to handle telephone inquiries accurately and objectively.
• Experience with data entry and/or typing necessary.

Responsibilities

• Assist members by responding to telephone and written inquiries.
• Conduct research as needed while working in a call center.
• Spend approximately 90% of scheduled time on the phone.

Skills

Social communication skills

Analytical skills

Organizational skills

Verbal communication skills

Written communication skills

Education

High School Diploma or GED

Job description

A leading staffing agency is seeking Customer Service representatives for temporary to hire opportunities in Wichita Falls, TX. This position involves assisting customers via phone and written inquiries in a call center environment. Candidates should have a high school diploma and prior customer service experience, with excellent communication and organizational skills. Pay ranges from $11.66 to $12.66 per hour, offering the chance to grow in a dynamic working environment.