Call Center Sales Representative

Lithia-; Medford (OR); On-site; USD 39,000 - 53,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

PTO: 80 hours front-loaded on day 1

Paid holidays

401(k) Retirement Plan

Life insurance

Short and Long-Term Disability

Employee Stock Purchase Plan

Vehicle purchase discounts

Wellness programs

Lithia Learning Center

Job summary

Driveway is seeking a Sales Representative in Medford, OR to connect with customers and guide them through a seamless digital car-buying experience from first conversation to final delivery.

You’ll engage with new and existing customers, create leads through outbound outreach, nurture warm inbound inquiries, and present transparent options with no pressure. We offer $22/hour with uncapped bonus potential and a comprehensive benefits package.

Qualifications

• High School graduate or equivalent, 18 years or older.
• Drug-free workplace and equal employment opportunity.

Responsibilities

• Be the trusted guide for customers through a digital car purchase.
• Communicate with customers via phone, text, and email to answer questions and explain next steps.
• Support financing, documentation, and coordination for smooth vehicle delivery.
• Provide timely updates and manage multiple customer journeys with professionalism.

Skills

Sales

Customer service

Communication

Organization

Multitasking

Education

High School diploma or equivalent

Job description

DrivewayDriveway.com | Sales RepresentativeAt Driveway.com, car buying and selling meets convenience—no haggling, no pressure, no leaving your couch. Backed by Lithia & Driveway’s 300+ dealerships nationwide, we’re blending the best of tech and human touch to make car ownership simple, transparent, and (dare we say) enjoyable.We're looking for a Sales Representative who is passionate about connecting with customers, generating opportunities, and turning interest into sales.In this role, you'll engage with both new and existing customers, create leads through outbound outreach, and nurture warm inbound leads who are already exploring their next vehicle purchase. You'll build relationships, identify customer needs, and guide buyers through a seamless digital car-buying experience from first conversation to final delivery.Location: Medford, OR (On-site) - Driveway Call CenterPay: $22/hour + Uncapped Bonus PotentialSchedule: Variety of schedules; 8 hour shiftsWhat You’ll DoBe the trusted guide for customers as they navigate their digital car purchase.Communicate with customers via phone, text, and email to answer questions and explain next steps.Support financing, documentation, and coordination for smooth vehicle delivery.Provide timely updates, set clear expectations, and resolve concerns with professionalism.Keep detailed notes and manage multiple customer journeys at once.What You BringPrior experience in sales, customer service, or other customer-facing roles within a metrics-driven environment.Excellent communication skills (phone, email, text).Organized, detail-oriented, and confident handling multiple tasks.A calm, solution-driven approach under pressure.We offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid HolidaysPTO: 80 hours front-loaded on day 1Short and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsFor a more detailed view, visit: https://totalrewards.lithiadriveway.com/High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.