Call Center Representative, Remote California

Ctpberk; California; Hybrid; USD 25.000 - 33.000; Vollzeit

Benefits dieser Stelle

Paid training

Internet stipend

Zusammenfassung

Qualfon is hiring a full-time Call Center Representative to work remotely from California. The position starts at $21 per hour and includes paid training and a $75 per month internet stipend.

You will answer questions from members and providers, investigate concerns, maintain accurate customer records, and perform some outbound follow-up as needed.

Qualifikationen

• High school diploma or GED required.
• At least six months of customer service or phone support experience.
• Typing at least 25 words per minute with 90% accuracy.

Aufgaben

• Answer questions from members and providers.
• Look into concerns and resolve issues.
• Keep customer records accurate.
• Carry out outbound follow-up as needed.

Kenntnisse

Typing 25 wpm

Customer service experience

Phone support experience

Ausbildung

High School Diploma or GED

Jobbeschreibung

Qualfon is hiring a full-time Call Center Representative working remotely from California, starting at $21 per hour, with paid training and a $75 per month internet stipend.

In this role, you would answer questions from members and providers, look into their concerns, keep customer records accurate, and carry out some outbound follow-up.

Applicants should have a high school diploma or GED, at least six months of customer service or phone support experience, and typing of 25 words per minute at 90% accuracy.

For remote work, you will need a wired internet connection of 50 Mbps down and 25 Mbps up (Wi-Fi, satellite, and hotspots are not accepted) and a compatible phone or tablet for authentication.