Call Center Representative

Austin Community College; Dallas (TX); On-site; USD 40,000 - 110,000; Full time

Benefits offered by this job

Competitive salary + performance bonuses

Paid training and ongoing coaching

Opportunities for career growth

Supportive and collaborative work environment

Job summary

A reputable educational institution in Dallas is seeking a motivated Telemarketer to join its team. The role involves making outbound calls to potential and existing customers to promote products/services, generate leads, and support sales objectives. Ideal candidates will have strong communication skills and a customer-focused mindset and be able to work in a fast-paced environment. A high school diploma is required, and experience in telemarketing or customer service is a plus.

Qualifications

• Previous telemarketing, call-center, or customer service experience is a plus.
• Ability to handle objections and remain confident.
• Self-motivated, goal-oriented, and able to work independently.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Present and promote products/services clearly and professionally.
• Identify customer needs and recommend appropriate solutions.

Skills

Excellent verbal communication

Active listening skills

Strong persuasion and negotiation abilities

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Hours: Monday to Friday 8am to 5pm Full time/ Part time

Pay Salary: 40K to 110k based on experience

Please call or email for appointment.

[e-mail] (Subject line: Office Admin Dallas)

Text Max @ 1-951-496-2260

We are seeking a motivated and persuasive Telemarketer to join our team. In this role, you will be responsible for contacting potential and existing customers by phone to promote our products/services, generate leads, and support sales objectives. The ideal candidate is confident, customer-focused, and able to communicate clearly in a fast-paced environment.

Key Responsibilities

• Make outbound calls to prospective and existing customers
• Present and promote products/services clearly and professionally
• Follow scripts and communication guidelines while adapting to customer responses
• Identify customer needs and recommend appropriate solutions
• Generate qualified leads and schedule appointments for the sales team
• Maintain accurate records of calls, customer information, and outcomes
• Meet daily/weekly performance goals and KPIs
• Handle customer questions, resolve concerns, and escalate issues when necessary

Requirements

• Previous telemarketing, call-center, or customer service experience is a plus
• Excellent verbal communication and active listening skills
• Ability to handle objections and remain confident and positive
• Strong persuasion and negotiation abilities
• Basic computer skills (CRM experience is an advantage)
• Self-motivated, goal-oriented, and able to work independently or as part of a team
• High school diploma or equivalent

What We Offer

• Competitive salary + performance bonuses
• Paid training and ongoing coaching
• Opportunities for career growth
• Supportive and collaborative work environment