Call Center Manager: Lead Revenue & Mentorship

Colliers; Chattanooga (TN); On-site; USD 80,000 - 114,000; Full time

Job summary

Colliers International in Chattanooga, TN is seeking a Call Center Manager to own the full sales cycle from first touch to close. The stated floor of $80,000–$114,000 reflects market potential, with 6+ years of sales and marketing ownership likely to push your growth.

You will mentor junior reps, optimize QA monitoring and churn reduction, and align ad spend with revenue. This fast-paced role blends customer obsession with Colliers-scale workflows and an ownership mindset that treats company

Qualifications

• Mentor junior reps while sustaining performance.
• Hands-on QA Monitoring to reduce churn.
• Owns sales and marketing ownership with financial accountability.

Responsibilities

• Tune the ad creative until the sales marketing cost-per-lead drops.
• Hunt for partnership angles no one in Chattanooga, TN has tried.
• Carry the booth conversation past small talk into next steps.
• Track pipeline performance and report results to leadership each week.
• Stand up email sequences that get opened, not buried.
• Close the loop between ad spend and revenue, dollar for dollar.
• Mentor junior reps on outreach cadence and objection handling.

Skills

Mentoring

QA Monitoring

Churn Reduction

Ownership

Sales experience

Job description

Colliers International in Chattanooga, TN is seeking a Call Center Manager to own the full sales cycle from first touch to close. The stated floor of $80,000–$114,000 reflects market potential, with 6+ years of sales and marketing ownership likely to push your growth.

You will mentor junior reps, optimize QA monitoring and churn reduction, and align ad spend with revenue. This fast-paced role blends customer obsession with Colliers-scale workflows and an ownership mindset that treats company